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Privacy Policy

Project Pals, Inc. (the “Company”) is committed to maintaining robust privacy protections for its users.  Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.  

For purposes of this Agreement, “Services” refers to the Company’s service which can be accessed via our website at www.projectpals.com and through our application(s) in which users can create and collaborate on a variety of school projects.  The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.


We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes aggregate information or information that cannot be used to personally identify you.  Personal Information includes information that can be used to identify you as an individual.

Information collected via Technology


In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.  We track this information using cookies, or small text files which include an anonymous unique identifier.  Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive.  Cookies are relied upon to ensure the proper operation of our website and applications. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.  For example, the Company may use cookies to count number of users and distinguish unique users.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.  

As an example, we store a persistent cookie to track and save user preferences in order to make it more convenient for you to access and use our services. Session cookies can be used to ensure that our website recognizes you as a visitor when you move from one page to another.

Log Files & Web Beacons

By using log files, we collect information from your browser (including, but not limited to, IP address, date and time stamp, domain name, browser type and pages viewed) to help us administer the site, track visitor actions, collect aggregate information, and prevent fraud and abuse. Web beacons are small, transparent graphic images that are used to collect non-personal information in conjunction with cookies and may be used in email communications to help us understand our visitors’ use of our Service and website.  

Information you provide us by registering for an account

The Company primarily licenses the services to schools and school districts. In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service, you will be required to create a profile for your school(s) or school district.  You can create a profile by registering with the Service and entering your name, school (if applicable), email address, and a user name and password. If you purchase a subscription, we store your financial and transaction information. By registering, you are authorizing us to collect, store and use the aforementioned information in accordance with this Privacy Policy.

Information collected from children in accordance with the Children’s Online Privacy Protection Act (“COPPA”)

The Services are primarily intended for use by children, including children under the age of 13. In order for a child to use the Services, a teacher or school administrator must register and create a main account for the participating school(s) or district followed up by a separate account for each child. The information submitted for a participating child will include the following: user name, email address, and (optionally) some personally-identifying information (such as the child’s first and last name and grade level). A child’s public account information (including content added for a project) will only be visible to other participants of the main account (i.e., teachers, students, and administrators). Parents may receive a separate login in order to view their children’s accounts and projects.

In addition to Personal Information and content created by children and other accountholders, we also collect Non-Personal information from children in accordance with this Privacy Policy.

How Children’s Information is Used

Information collected from a child under 13 is used by the Company to deliver the Services, monitor use of the Services in order to customize them to a child’s needs, and respond to requests and questions. No Personal Information collected from a child under 13 will be used for any marketing purposes.

Privacy Settings and Requests Related to Children’s Information

Primary accountholders can make projects publicly visible by changing the privacy settings in the main account. Primary accountholders will only be teachers and/or school administrators. Children under 13 will not be permitted to make their personal information or projects publicly visible; any such privacy setting change must be made by a primary accountholder. In order to protect a child’s privacy, primary accountholders should ensure that no identifying details about a child (e.g., first and last name) are publicly accessible prior to making any project visible to the public.

Parents, teachers and school administrators may contact us at any time to delete a child’s Personal Information, modify a child’s Personal Information, or to request that a child’s account be cancelled and no further information collected about the child by the Company. To contact us regarding a child’s Personal Information or participation in the Services, please email privacy@projectpals.com with your name, your relationship to the child, the child’s email address used for the Services, and your specific request. We will respond to your request in a timely manner. Please note that information may be visible in a cached or archived page(s) of the Service for some time after a deletion request has been made and honored by us.

Notices of any material changes to our handling of information in accordance with COPPA will be provided to the primary accountholders by email.

Project Pals & FERPA

Project Pals is compliant with the Family Educational Rights and Privacy Act, “FERPA.”  Data collected by Project Pals may include Personal Information from education records that are subject to FERPA.  To the extent that student data includes FERPA records, you designate Project Pals as a "School Official" (as that term is used in FERPA and its implementing regulations) under the direct control of the school with regard to the use and maintenance of the FERPA records and Project Pals agrees to comply with FERPA. FERPA prohibits U.S. schools (including but not limited to, teachers and administrators) from disclosing student education records without the consent of a parent/legal guardian or an eligible student (as the term is defined in FERPA). 

For U.S. teachers or school administrators: please note that FERPA requires us to retain student records upon receipt of a valid request to inspect such records.


Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We may share Personal Information with vendors who are performing services for the Company (such as customer service vendors).  Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you.  For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users (except children under 13) about promotional offers.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site and of the Services.  This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.  You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.  If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices.  We suggest that you check the Site periodically if you are concerned about how your information is used.

Disclosure Required by Law

You acknowledge and agree that we may disclose information collected from you or any other user of your account if required to do so by law at the request of a 3rd party. You agree that we may also disclose information if, in our sole discretion, we reasonably believe disclosure (a) will comply with a legal request (even if it is not required by applicable law); (b) will protect the health and/or safety of any individual; or (c) will protect or defend the Company’s or a third party’s rights or property.


We implement security measures designed to protect your information from unauthorized access.  Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By using our Service, you acknowledge that you understand and agree to assume these risks.


You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.  You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site.  Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Terms of Use and Privacy Policy.


As part of the Service, we may provide links to or compatibility with other websites or applications.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Site and the Service.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service.  To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.


The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary accountholders specified in your account or by placing a prominent notice on our site. You should periodically check the Site and this privacy page for updates.


If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to privacy@projectpals.com or send a letter to:

Project Pals, Inc.
9800-D Topanga Cyn Blvd #304
Chatsworth, CA 91311
(512) 387-4789


Your use of the website or Services is subject to the Terms of Use and this Privacy Policy. BY USING THE SERVICE OR WEBSITE, YOU ACCEPT THE TERMS OF THE TERMS OF USE AND THIS PRIVACY POLICY.

Last Updated: This Privacy Policy was last updated on September 13, 2017.